Privacy Policy

Last Updated: 27 September 2025

We value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

  • Personal details: Name, email, phone number, address (when you make a booking or inquiry).
  • Booking details: Check-in/check-out dates, preferences, special requests.
  • Payment information: Processed securely through trusted payment providers (we do not store card details).
  • Website data: Cookies (for analytics and better service).

2. How We Use Your Information

  • To confirm and manage your bookings.
  • To improve our services and website experience.
  • To send booking confirmations, updates, or promotional offers (you can opt out anytime).
  • To comply with legal and security requirements.

3. Sharing Your Information

We do not sell or rent your data. Information is only shared with:

  • Payment gateways and booking partners (for reservations).
  • Service providers (IT, hosting, customer support) under confidentiality agreements.
  • Authorities, if required by law.

4. Data Security

We use encryption and secure servers to protect your data. However, no system is 100% secure so we encourage you to protect your login details as well.

5. Cookies

Our website uses cookies to:

  • Save your preferences.
  • Analyze site traffic.
  • Personalize your browsing experience.

You may disable cookies in your browser, but some features may not work properly.

6. Your Rights

  • Request a copy of your personal data.
  • Ask us to update or delete your information.
  • Opt out of marketing emails anytime.

7. Contact Us

If you have any questions about this policy, reach us at:

📧 [Insert Email]
📞 [Insert Phone Number]